About Comapny
GigIn is not an app but a community that connects the gig employees and employers. There are many apps that are focusing on office and digital jobs leaving a vast segment of society underserved. Gigin is an evolving as a community that brings everyone together. Gigin is a humble and inclusive effort to bring blue collared, pink collared and gray collar workforce to digital platform so that everyone in “unorganized sector”, “women workforce” and people who are “retired” have an opportunity to reap the benefits of digitization.Jobbeschreibung
Responsibilities:
- Package Pickup: Collect packages from distribution centers or designated pickup points, ensuring accuracy and completeness of orders.
- Delivery Route Planning: Plan and optimize delivery routes using navigation tools and delivery management systems to ensure timely and efficient delivery to customers.
- Safe Transportation: Drive delivery vehicles responsibly and safely, adhering to traffic laws and regulations to minimize the risk of accidents or incidents.
- Package Delivery: Deliver packages to customers' doorsteps or specified delivery locations, verifying recipient identity and obtaining signatures or proof of delivery as required.
- Customer Interaction: Provide friendly and professional customer service during delivery interactions, addressing inquiries, and ensuring customer satisfaction.
- Problem Resolution: Handle delivery-related issues promptly and effectively, such as incorrect addresses, missing items, or delivery delays, to ensure timely resolution and customer satisfaction.
- Vehicle Maintenance: Perform routine vehicle inspections, maintenance checks, and minor repairs to ensure the safe and efficient operation of delivery vehicles.
- Communication: Maintain open communication with dispatchers, supervisors, and customers to provide status updates, report any issues or concerns, and coordinate delivery logistics.
- Time Management: Manage delivery schedules and deadlines effectively to meet or exceed delivery targets and service level agreements.
- Documentation: Maintain accurate records of delivered packages, including delivery confirmations, customer signatures, and any relevant documentation required for tracking and reporting purposes.
- Adherence to Policies: Follow company policies, procedures, and safety guidelines to ensure compliance with operational standards and regulatory requirements.
- Continuous Improvement: Participate in training programs, performance evaluations, and feedback sessions to enhance delivery skills, improve efficiency, and contribute to the overall success of the delivery operation.
Schlüsselfertigkeit erforderlich
- Communication
- Package Delivery
Bezeichnung
- Quality Manager
