Senior Director IT

Summary 

Allucent is a full-service contract research and development organization with international resources dedicated to helping pharmaceutical and biotechnology companies efficiently and expeditiously navigate the regulatory approval process in order to bring new drugs, biologics, and medical devices to the people who need them. Allucent is a non-laboratory environment. At Allucent, our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your scientific knowledge, clinical expertise, and experience to partnerships with our clients in small and mid-sized biotech companies.

These customers have new therapeutic ideas but want a partner who can assist with the clinical trial process, the complexities of certain disease states, or other critical capacities. You'll work with them on the newest treatment breakthroughs for some of the most perplexing conditions. And ultimately, you'll help make a positive difference in patients' lives.

We are seeking a strategic and experienced professional to fill the role of Senior Director, Information Technology, responsible for leading Infrastructure and Support functions. Based in India, this leadership position involves growing and building the overall capabilities in the IT team while ensuring the seamless operation of our technology operations. The ideal candidate will have a strong background in infrastructure management, support services, and a track record in the life sciences industry.

Location: India

Experience: > 15 years in IT Leadership roles

Key Responsibilities:

Leadership and Team Building:

• Lead, mentor, and build a high-performing IT team in India, fostering a culture of excellence, collaboration, and professional growth.
• Assess and enhance the skills and capabilities of the IT team through training and development initiatives.
• Promote a collaborative and inclusive work environment.
• Develop and implement strategies to attract, retain, and develop top IT talent.
• Partner with IT Leadership to build and lead capabilities across Information Technology including data, security, validation, business applications, and project management.

Infrastructure Management:

• Oversee the design, implementation, and maintenance of a scalable and secure IT infrastructure.
• Drive initiatives to optimize and modernize technology infrastructure to support business objectives.

Support Services:

• Direct the delivery of efficient and effective IT support services to end-users, ensuring timely issue resolution and high levels of user satisfaction.
• Implement best practices for incident, problem, and change management.
• Identify and implement automation to reduce manual activity and improve the end user experience.
• Develop and track key performance indicators.

Strategic Planning:

• Contribute to the development and execution of the overall IT strategy, aligning with business goals and objectives.
• Identify and implement opportunities for technological innovation and improvement.
• Develop and maintain productive relationships across the company including business unit and executive leadership.
• Collaborate with cross-functional teams and stakeholders to understand business needs and align IT services accordingly.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.
• Minimum of 15 years of progressive experience in IT leadership roles, with a focus on infrastructure and support but must also have experience leading other IT functions (e.g., Data, Applications, Validation, Security, Project Management)
• Previous experience in the life sciences industry is a must.
• Strong leadership and team management skills.
• Familiarity with industry-specific regulations and compliance standards.

Benefits

• Comprehensive benefits package
• Competitive salaries per location
• Departmental Study/Training Budget for furthering professional development
• Flexible Working hours (within reason)
• Opportunity for hybrid/remote working
• Improved work-life balance
• Internal growth opportunities and career progression
• More task variety
• Financially rewarding internal employee referral program
• Access to online soft-skills and technical training via GoodHabitz and internal platforms

The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively "Allucent"). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.